Contact
Personal Prague Guide®
Šárka Kačabová
e-mail:sarka@personalpragueguide.com
sarka@me.com (home)
saraguide@volny.cz (home)
mobile: +420 777 225 205
skype:sarkaguide
www.personalpragueguide.com
www.prague-guide.info
Address
This is my home, office and billing address
(Naše fakturační adresa):
Šárka Kačabová
Slunečná 416
26701 Králův Dvůr
Czech Republic
Invoicing business numbers
(Fakturační údaje):
IČO: 64747573
DIČ: CZ-7755220891
Booking our travel services
You can contact us one year, or one hour ahead and we will be happy to arrange the travel services for you. But please let us know as early as possible (to prevent stress). We do not require any booking fees - we trust our clients! In case of changes, just let us know (as soon as possible).
There is a simple system: Who books first, he gets the date. When Sarka is not available, she will arrange another quality guide.
For early bookings use the emails. For the last minute requests (24-1 hour ahead) rather call me.
Working hours: all year round, daily 7:00 am - 10:00 pm local time
Prague Current time (GM1):
Communication and problems
We usually pick up the phones from 7 am to 10 pm, local time (GM1)
We usually reply the emails in the local evening/night time, within 24-48 hours.
We prefer to solve all the communication, by the emails. We use several email addresses with various suffixes to overcome the spam blocking problems. If you do not get any reply it is maybe only because you have strong spam control. Try to add us into the white list and send us other of your email addresses with a different suffix. At the end we will send you "The final confirmation" with the itinerary and contacts for your guide, so you can check it and save it. It will definitely help if you also send an email with the detailed request: dates of your visit, name of your Prague hotel, your complete name and tours you would like to book. Your guide will call to the hotel to reconfirm your tour in the evening before tour. Maybe get in touch with you or leave the message at the reception. The final details of the tour itinerary are discussed directly between the guide and the clients when starting the tour.



